Privacy Policy
Last updated: December 2024
1. Introduction
Houseboats of Bangladesh ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, password
- Booking Information: Check-in/check-out dates, guest count, special requests
- Payment Information: Billing details (processed securely through payment providers)
- Communications: Messages you send us through contact forms or email
- Reviews: Ratings and comments you submit
Information Collected Automatically
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, clicks
- Cookies: Session data, preferences
3. How We Use Your Information
We use your information to:
- Process and manage your bookings
- Send booking confirmations and updates
- Respond to your inquiries and support requests
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
- Prevent fraud and enhance security
5. Data Security
We implement appropriate security measures to protect your personal data, including:
- Encryption of data in transit (HTTPS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
- Rate limiting to prevent abuse
6. Data Retention
We retain your personal data for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
You may request deletion of your account at any time by contacting us.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing of your data
- Withdraw Consent: Withdraw previously given consent
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy, please contact us at [email protected]