Terms & Conditions

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the Houseboats of Bangladesh website and services, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Booking and Reservations

Booking Process

All bookings made through our platform are subject to availability and confirmation. A booking is only confirmed once you receive a confirmation email from us.

Booking Requirements

  • You must be at least 18 years of age to make a booking
  • You must provide accurate and complete information during the booking process
  • You are responsible for ensuring all guests comply with our terms

Pending Bookings

Pending bookings that are not confirmed within 24 hours will automatically expire. This ensures fair availability for all customers.

3. Cancellation Policy

Guest Cancellations

  • 48+ hours before check-in: Full refund
  • 24-48 hours before check-in: 50% refund
  • Less than 24 hours: No refund

Our Cancellations

In the rare event that we need to cancel your booking, you will receive a full refund and we will assist you in finding alternative accommodations.

4. Guest Responsibilities

Guests are expected to:

  • Treat the houseboat and its amenities with care
  • Follow all safety instructions provided by the crew
  • Respect other guests and local communities
  • Not engage in any illegal activities
  • Report any damages or issues immediately

5. Check-in and Check-out

  • Check-in: 2:00 PM onwards
  • Check-out: 11:00 AM

Early check-in or late check-out may be available upon request and subject to availability. Additional charges may apply.

6. Liability

Personal Belongings

Houseboats of Bangladesh is not responsible for loss, theft, or damage to personal belongings during your stay.

Limitation of Liability

Our liability is limited to the amount paid for the booking. We are not liable for any indirect, incidental, or consequential damages.

7. Reviews and Content

By submitting a review, you grant us the right to publish, modify, and use your review for promotional purposes. Reviews must be honest and not contain offensive content.

8. Governing Law

These terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.

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